Please make sure the part your order fits the model you have.
Having an issue with the machine? Try checking our FAQ page, it covers 90% of problems you might meet and the solutions.
Free Aftersales Service
All products purchased from the official channel enjoy Free One-Year International Warranty.
Paid Aftersales Service
If unfortunately the machine is not working and is out of warranty, no worries purchasing replacement parts shall be helpful.
Option 1 order parts only: Freight $10 USD
Option 2 order parts + any product: Free Shipping
(Save the freight, STARESSO Filter lowest to $17.99, FREE Shipping)
(For Option 2 please input code on the Checkout Page - Payment Section, Code: FREE )
Replacement parts ship from China factory warehouse via air express.
Estimated delivery time: 10-25 day to US & CA, 10-20 days to UK, 7-15 days to AU.
If your problem could not be solved by FAQ Page, or if the part you need is not on the product list, please contact us on chatbox or firstname.lastname@example.org We would get back to you ASAP.